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City of Peterborough Academy

Complaints

We know that the vast majority of our pupils and parents are happy with what we do here at the academy. Sometimes, though, things do go wrong, and we want to make sure that we deal with any complaints or concerns swiftly and sensibly. 

Please click here to find our trust-wide complaints policy and procedure which will indicate clearly the steps you should take if you have any concerns. This policy follows national guidelines and will ensure that your complaint is taken seriously. 

At the same link, you will also find our trust-wide whistleblowing policy and procedure.